Contact Us

How to Reach Us

QR Code & Barcode Scanner provides a fast, secure, and easy-to-use experience for reading QR codes and barcodes (including EAN, UPC, Code128, and related formats). If you need assistance, we welcome your message.

What We Can Help With

• Questions about how the site displays scan animations, security scores, and detected URLs on the scan result page
• Feedback on instant scan, secure scanning, speed, and mobile-ready features shown on the home page
• Reporting inaccurate information, broken links, or technical issues on the home or detail pages
• Questions about supported barcode types (QR, EAN, UPC, Code128, and related symbologies)
• Concerns about phishing warnings, HTTPS verification labels, or malware-scan messaging
• Partnership or media inquiries related to mobile scanning education
• Requests to access, correct, or delete personal information under our Privacy Policy
• Questions about your rights and obligations under our Terms of Use

Response Times

We aim to review and respond to most messages within 2-5 business days. Privacy-related requests may require additional verification and can take up to 30 days where permitted by applicable law. Messages received on weekends or public holidays are typically answered on the next business day.

Please include enough detail for us to identify your request (for example, the email address you used, the page you visited, device type, browser, and a short description of the issue). Do not send passwords, payment card numbers, government ID documents, or full contents of sensitive QR payloads by email.

Before You Write

Scanning content is informational

QR Code & Barcode Scanner is a web-based presentation of scanning workflows. It does not replace your device camera app, operating-system security tools, enterprise mobile device management, or professional cybersecurity services. Indicators such as "Safe QR Detected," security percentages, HTTPS verification, and malware-scan labels are presented for awareness and education within the site experience.

If you scanned a code in the real world and believe you were redirected to a fraudulent site, close the page immediately, do not enter credentials, and follow your device manufacturer's or employer's security guidance. Report suspicious codes to the venue or organization that displayed them.

Check our policies

Many common questions about data collection, cookies, analytics events (including site visits, button interactions, and first-time click or scroll engagement), and permitted use of the site are answered in our Privacy Policy and Terms of Use.

Accessibility & Mobile Use

Our pages are designed for mobile viewports (typically up to 430px wide) with large tap targets and high-contrast visuals. If you encounter display issues on a specific phone, browser, or screen reader, let us know your device model, OS version, and browser so we can investigate.

Mailing Address

For formal correspondence, you may contact us at:

QR Code & Barcode Scanner - Customer Support
Digital Services Division
1200 Scanner Way, Suite 408
San Jose, CA 95110
United States

We may update this address from time to time. The version published on this page is the current one.